Pricing & Sign Up

Non-Profit Organizations

Are you a non-profit? A limited number of free accounts are made available to non-profit organizations. To receive more details and see if your non-profit qualifies, apply now and complete the non-profit account request form.

Billing FAQ

Are 3 accounts free with every pricing tier?

Yes, each company is entitled to 3 free Essential accounts no matter which plan you choose. However, these accounts are only Essential accounts. If you wish to upgrade the users with the Essential accounts, you will be able to reallocate the free accounts to other individuals.

Ie, if Company X has 3 free Essential Accounts, and purchases 100 Premium accounts (upgrading the Essential Account users), there will now be 3 free Essential accounts available.

How will I be billed?

You'll input your credit card billing information in the checkout process. Once a month, we'll automatically deduct the amount owed for the coming month. After a month of service has begun, you are responsible for the charges for that month. Should you choose to cancel your service, you will be responsible for paying that month's service fees in full.

Note: Refunds cannot be issued and partial months cannot be prorated.

What types of payment can I use?

We accept Visa, MasterCard and American Express through our online billing system (powered by Braintree).

How do I buy licenses for my team?

You'll purchase a "set" of licenses when you checkout, which you can forward to your team members. You'll have a page to view the currently used licenses, and can add or subtract licenses from here. Any changes in license numbers will be reflected in the next billing cycle.

Do I have to sign a long term contract?

Nope. All payments are month to month. When you sign up, you are responsible to pay for any months of service you enter into. But you can cancel at any time, and we won't bill you again.

Are there volume user discounts?

Yes, accounts with over 100 users will be discounted 10% on all users past the 100th paying user (your 3 free accounts do not count).

Can I upgrade/downgrade accounts at any time?

Yes, just go to the Licenses page to change the type of licenses you've distributed to your team. LessMeeting will change your team members' accounts, and new features will be enabled or disabled based on the new account types.

Safety, Privacy & Service

Is my data safe?

We're committed to keeping your data safe. The LessMeeting service is hosted by Microsoft on their highly available Azure Infrastructure, a system built for security compliance and with locked down access. Azure adheres to many of the industry standards for security compliance, such as SAS 70 Type I and Type II attestations and ISO/IEC 27001:2005 certification.

Our web software is updated regularly with the latest security patches, and our Outlook plug-in will automatically stay up to date with the latest patches.

What about safety for my billing information?

LessMeeting will never store your credit card information on our servers. They are securely stored in our payment processing gateway, which is a very respected vendor in the field that complies with full PCI compliance.

In English, this basically means your data is protected by a rigorous standard created by VISA/MasterCard.

What are your terms of service?

The gist: you pay by the month, you can cancel at any time, you have sole rights to your meeting content, you agree to adhere to acceptable use and you will not violate copyright laws.

Disclaimer: this is just a summary, and is not meant to cover all terms of service. Please review the full details of the Terms of Service.

What are your privacy terms?

The gist: your data is yours. We won't share anything private, but some meeting and usage data may be aggregated and published (with assurances it cannot be linked back to you or your company).

Disclaimer: this is just a summary, and is not meant to cover the details of the privacy policy. Please review the full details of the Privacy Policy.

What browsers can I use?

The LessMeeting web site supports Firefox 3.5 (or higher), Internet Explorer 7 (or higher), Safari 4 (or higher), and Chrome 4 (or higher).

What are the Outlook plug-in requirements?

The LessMeeting plug-in requires Microsoft Outlook 2007 and .Net 3.5 (Outlook 2003/2010 support coming soon) running on Windows XP/Vista/7.