Privacy

Less Meeting Privacy Principles

At Less Meeting, we understand the trust you place in us and our responsibility to protect your privacy and personal data. As part of this responsibility, we’ll tell you what information we collect, why we collect it, and how we’ll use it to improve your experience.

We have 3 privacy principles that describe how we approach the privacy of the customer’s information:

Protect the customer's privacy and data
Use information we collect only to provide meaningful and useful services to our customers
Provide transparency in the collection of the customer's data

At Less Meeting our goal is to provide our customers with a valuable service that allows them to improve their meeting effectiveness and efficiency. We are not a marketing, advertising, or personal information aggregation service. We will never use customer meeting information, without explicit consent, for any purpose other than helping our customers have better meetings and improving their personal/companies’ effectiveness.

Privacy Policy Last modified: Feb 23, 2010

At Less Meeting we recognize that privacy is important. This Privacy Policy applies to all of the product service levels that Less Meeting offers. In addition, where more detailed information is needed to explain our privacy practices, we post supplementary privacy notices to describe how those particular services process user information.

If you have any questions about this Privacy Policy, please feel free to contact us at: privacy@lessmeeting.com

Information we collect and how we use it

We offer a number of services that do not require you to register for an account or provide any personal information to us, such as Daily Digest notifications and meeting note emails. In order to provide our full range of services, we may collect the following types of information:

Information you provide – When you sign up for a Less Meeting Account, Service, or Promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For paid services we also request credit card or other payment account information which we maintain in an encrypted format on secure servers. We may combine the information you submit under your account with information from other Less Meeting services in order to provide you with a better experience and to improve the quality of our services, ( for example letting you know when lessmeeting is hosting product feedback sessions in your city). For certain services, we may give you the opportunity to opt out of combining such information.
Meeting attendee contact information – The Less Meeting plug-in collects meeting attendee information (names and email addresses) in order to allow you to send meeting notes and action items to those users. Meeting attendee information will never be used to contact those attendees or solicit services to them.
Historical meeting metrics – The Less Meeting plug-in collects historical information regarding all of your meetings created with the Less Meeting plug-in that have two or more attendees (including the meeting organizer) for the purpose of providing users with metrics such as how many meetings they attend and how many people are involved in those meetings.
Meeting analytics for Premium and Enterprise Users – Less Meeting analytic and reporting information that is developed based on users' meetings may be rolled up for high level reporting, but ONLY within an organization. Less Meeting will never share analytics information outside of your organization unless all identifying information has been removed.
Cookies – When you visit the Less Meeting website, we send one or more cookies – a small file containing a string of characters – to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, including storing user preferences and tracking user trends, such as how people manage their meetings.
Log information – When you access Less Meeting services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
User communications – When you send email or other communications to Less Meeting, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

Less Meeting only processes user information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include:

Providing our services;
Auditing, research and analysis in order to maintain, protect and improve our services;
Ensuring the technical functioning of our systems;
Protecting the rights or property of Less Meeting or our users; and
Developing new services.

Less Meeting may process user information on our servers hosted by the Microsoft Azure cloud computing platform. Less Meeting will not have access to data on Less Meeting Enterprise Server installations which are installed by our enterprise customers in-house.

Choices for personal information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Less Meeting features and services may not function properly if your cookies are disabled.

You can decline to submit user information or data (e.g. meeting information) to our services, in which case Less Meeting may not be able to provide the same level of service as otherwise stated.

Information sharing

Less Meeting only shares personal information with other companies or individuals outside of Less Meeting in the following limited circumstances:

We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Less Meeting, its users or the public as required or permitted by law.

If Less Meeting becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who have certain types of meetings, or how many users have more than one status meeting a week, or how many hours of meetings users have during a work week. Any such information will never identify you or your company individually.

Please contact us at the address below for any additional questions about the management or use of personal data.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to user information to Less Meeting employees, contractors and agents who require access to that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data integrity

Less Meeting processes user information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the user information needed to provide or improve our services or as otherwise permitted under this Policy.

Enforcement

Less Meeting regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or LessMeeting’s treatment of private information by contacting us at: privacy@lessmeeting.com

We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of customer data that cannot be resolved between Less Meeting and the user.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date.

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through our privacy email at: privacy@lessmeeting.com